Gartner Research

Best Practices in Defining Supply Chain Metrics

Published: 26 October 2012

ID: G00239823

Analyst(s): Debra Hofman


Many companies struggle with defining an organizationwide, standard and concise set of end-to-end supply chain metrics. Here, we provide recommendations for supply chain executives and COEs on how to get started, how to focus on the metrics that matter and the importance of a migration plan.

Table Of Contents
  • Key Challenges



  • Develop a Migration Plan to Get From the Current State to the Desired Future State
  • The Future State: Define Three Levels of Aligned Metrics
  • Standardize the Metrics, Vary the Targets
  • The Migration Plan: Start Small and Be Pragmatic
  • Conclusion

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