Gartner Research

Market Definitions and Methodology: IT Services

Published: 31 October 2012

ID: G00230808

Analyst(s): Dean Blackmore , Kathryn Hale

Summary

The research methodologies, segmentation, definitions and research metrics used for regularly published IT services regional and country-level market share and forecast statistics are detailed and updated in this report.

Table Of Contents

What You Need to Know

Introduction

Methodology

  • Market Share and Market Sizing Methodology
    • How Vendor Revenue Is Calculated
    • How Market Share and Market Size Are Determined
  • Forecasting Methodology
    • Forecast Methodology Overview
    • Forecast Process
    • Forecast Assumptions

Metrics

  • Forecast Currencies
  • Exchange Rates
  • Market Statistics Publications
    • How to Use Market Statistics

IT Services Market Definitions and Segmentation

  • Business Services
    • Consulting
    • Implementation (Formerly Development and Integration)
    • IT Outsourcing (Formerly IT Management)
    • Business Process Outsourcing (Formerly Process Management)
  • Product Support
    • Software Support
    • Hardware Support
  • Comparison With Prior Market Segment Taxonomy
    • Consulting
    • Implementation (Formerly Development and Integration)
    • IT Outsourcing (Formerly IT Management)
    • Business Process Outsourcing (Formerly Process Management)
    • Hardware Support
    • Software Support
  • Geographic Definitions
  • Vertical Market Definitions

Frequently Asked Questions

Recommended Reading

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