Gartner Research

How to Develop an IT Strategic Workforce Plan

Published: 30 November 2012

ID: G00246173

Analyst(s): Diane Berry , Lily Mok , John P. Roberts, Diane Morello


A right-skilled workforce is a differentiator that competitors can't easily mimic. Most enterprises aren't taking advantage of this opportunity. CIOs and IT leaders must develop a strategic workforce plan that flexes with changing business demands.

Table Of Contents


  • Step 1: Business and IT Strategies Drive the SWP Process
  • Step 2: Use Segmentation to Define Roles Vital to Strategy Execution
  • Step 3: Scan the Environment to Identify the Forces Impacting Your Future
  • Step 4: Adopt Scenario Planning to Define and Target Future States
  • Step 5: Assess the Current State and Identify Gaps
  • Step 6: Develop Action Plans to Close the Gaps

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