Gartner Research

Leadership; CIO Desk Reference Chapter 1, Updated Q4 2012

Published: 01 November 2012

ID: G00246970

Analyst(s): Dave Aron , Tina Nunno , John P. Roberts, Mark Raskino , Ken McGee , John Mahoney


Successful leaders possess intellect, passion and courage, and they hold the core values of trust, teamwork and truth. Leaders create the vision that drives an organization forward, and they define the programs to support that vision.

Table Of Contents
  • Overview


  • Introduction: Leadership Versus Management
    • Distinguishing Between the Leader and Leadership
  • The CIO and the Hyperconnected Enterprise
  • The CIO Leadership Circle and Self-Assessment
  • The Qualities of Leadership
    • What Leadership Does
    • The Primary Qualities of Leadership
    • CIOs, Compliance and Ethics
    • Leaders’ Challenges
  • Advanced Leadership and Self-Organizing Teams
    • Enhancing Leadership Capabilities
  • Decisive Leadership: Making and Surviving Difficult CIO Decisions
  • The CIO Edge – Seven Leadership Skills You Need to Drive Results
  • “Mind the Gap” – What are some of the key issues that CIOs should attend to if they are genuine leaders?
    • CIO and CEO Tactical Perception Gaps on IT Performance
    • CIOs Must Demonstrate Leadership by ‘Stepping Up’ to Meet CEO Expectations
    • CFO’s Perspective of IT Shows Opportunity for Improvement
  • How Heavily Are You Engaged with Your Board?
  • Don’t Waste a Crisis – Becoming an Engaged IT Organization
  • CIOs should Lead Annual Enterprise Revenue Threat Assessment Summits
  • Conclusions
    • CIO Call to Action
    • Conclusions

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