Gartner Research

Predicts 2013: The Future of Business Consulting and Business Process Outsourcing Revealed

Published: 05 December 2012

ID: G00239870

Analyst(s): Cathy Tornbohm , Frances Karamouzis , Ruby Jivan , Morgan Yeates , Daniel Krauss , Jacqueline Heng

Summary

These business process service predictions help current and potential BPS providers understand what to prepare for in the next four years in terms of organizational and go-to-market strategies. This research will help BPS business leaders stay abreast of the macro market trends.

Table Of Contents

Analysis

  • What You Need to Know
  • Strategic Planning Assumptions
  • A Look Back

Recommended Reading

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