Gartner Research

Predicts 2013: The Future of Business Consulting and Business Process Outsourcing Revealed

Published: 05 December 2012

ID: G00239870

Analyst(s): Cathy Tornbohm , Frances Karamouzis , Ruby Jivan, Morgan Yeates, Daniel Krauss, Jacqueline Heng


These business process service predictions help current and potential BPS providers understand what to prepare for in the next four years in terms of organizational and go-to-market strategies. This research will help BPS business leaders stay abreast of the macro market trends.

Table Of Contents


  • What You Need to Know
  • Strategic Planning Assumptions
  • A Look Back

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