Gartner Research

Five Best Practices to Improve Professional Development in the IT Workforce

Published: 05 December 2012

ID: G00239855

Analyst(s): Lily Mok , Diane Berry


Timely professional development of the IT workforce is critical to maintaining the competitive edge of any organization. CIOs and IT and HR leaders can use these best practices to enhance their IT professional development strategy.

Table Of Contents
  • Key Challenges



  • Identify the Needs Through Strategic Workforce Planning
  • Invest Time and Financial Resources With a Long-Term View
  • Clarify Roles for Professional Development With a Sharp Focus on Manager Effectiveness
    • Human Resources (HR) Structures and Advice on Professional Development
    • The Employee Owns Professional Development
    • The Manager Optimizes and Enriches Professional Development
  • Use Segmentation to Develop Targeted Professional Development Plans
  • Make It Personal
    • Employees Should Develop Their Career Profiles
  • Summary

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