Gartner Research

Eight Business Capability Modeling Best Practices Enhance Business and IT Collaboration

Published: 06 December 2012

ID: G00245455

Analyst(s): Betsy Burton


Business capability modeling can be a powerful technique for improving the communication and collaboration among enterprise architecture, business people and IT people. Enterprise architects can increase their success and impact by understanding their peers' common best practices and challenges.

Table Of Contents
  • Key Challenges



  • Engage and Collaborate With Business and IT Leaders
  • Determine Appropriate Nomenclature for Business Capabilities
  • Determine Appropriate Representation for Your Audience
  • Explore Business Capability Models at Multiple Levels of Abstraction and Detail
  • Integrate With Other Enabling Deliverables to Create Diagnostic and Actionable Deliverables
  • Leverage Business Capability Modeling as Part of Understanding Your Enterprise Context and Beyond
  • Time Box Iterations
  • Be Willing to Hand Off Responsibility

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