Gartner Research

Market Trends: Telecom Expense Management, Worldwide, 2012

Published: 07 December 2012

ID: G00239130

Analyst(s): Tom Eagle , Eric Goodness


The telecom expense management market is positioned to grow by 16%, reaching $2 billion globally by 2016. Providers need to understand the trends and market drivers responsible for this growth.

Table Of Contents


Market Trends

  • Channel Opportunities and Cautions
  • Expanding Demand for Mobile and More Trust in Fixed Services

Contrarian View

  • Market Dynamics Limiting TEM Company Opportunities

Vendors to Watch

Recommended Reading

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