Gartner Research

Business Capability Modeling Brings Clarity and Insight to Strategy and Execution

Published: 01 December 2012

ID: G00246286

Analyst(s): Lee Weldon , Dave Aron , Betsy Burton


CIOs who create, use and champion business capability models can improve their interactions with stakeholders and provide the clarity and insight that senior leaders need to produce fact-based strategic plans.

Table Of Contents


Executive Summary

  • Close the planning gap with business capability modeling
  • Use the model to translate, clarify, extend, analyze and optimize
  • Follow best practices to get the most value from your model

Close the Planning Gap with Business Capability Modeling

  • Lack of shared understanding creates a gap between strategy and execution
  • Introducing the challenges faced by our seven case study enterprises
  • Stakeholders need to understand, and agree on, the value the business delivers to customers
  • Business capability models help close the planning gap
  • How our seven case study enterprises responded to their challenges
  • Business capability models complement other views of the enterprise
  • Business capability models are used as translation and decision-making tools
  • Clarify and extend the strategy when planning
  • Analyze priorities and their impact when executing the plan
  • Optimize the use of resources when reviewing the plan

Use the Model to Translate, Clarify, Extend, Analyze and Optimize

  • A translation tool for business and IT engagement
  • Business capability models address stakeholder communication challenges
  • Clarify and extend the business and IT strategy
  • Analyze priorities and their impact when executing the plan
  • Optimizing the use of resources when reviewing the plan

Follow Best Practices to Get the Most Value from Your Model

  • Create your model in five steps
  • Ensure success through clear sponsorship and responsibility
  • Develop skills in creating and managing the model
  • Conclusion

Appendix: Maturity Assessment Tool

Further Reading

  • Gartner Executive Programs reports
  • Core research
  • Books
  • Articles

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