Gartner Research

Business Capability Modeling Brings Clarity and Insight to Strategy and Execution

Published: 01 December 2012

ID: G00246286

Analyst(s): Lee Weldon, Dave Aron, Betsy Burton

Summary

CIOs who create, use and champion business capability models can improve their interactions with stakeholders and provide the clarity and insight that senior leaders need to produce fact-based strategic plans.

Table Of Contents

Foreword

Executive Summary

  • Close the planning gap with business capability modeling
  • Use the model to translate, clarify, extend, analyze and optimize
  • Follow best practices to get the most value from your model

Close the Planning Gap with Business Capability Modeling

  • Lack of shared understanding creates a gap between strategy and execution
  • Introducing the challenges faced by our seven case study enterprises
  • Stakeholders need to understand, and agree on, the value the business delivers to customers
  • Business capability models help close the planning gap
  • How our seven case study enterprises responded to their challenges
  • Business capability models complement other views of the enterprise
  • Business capability models are used as translation and decision-making tools
  • Clarify and extend the strategy when planning
  • Analyze priorities and their impact when executing the plan
  • Optimize the use of resources when reviewing the plan

Use the Model to Translate, Clarify, Extend, Analyze and Optimize

  • A translation tool for business and IT engagement
  • Business capability models address stakeholder communication challenges
  • Clarify and extend the business and IT strategy
  • Analyze priorities and their impact when executing the plan
  • Optimizing the use of resources when reviewing the plan

Follow Best Practices to Get the Most Value from Your Model

  • Create your model in five steps
  • Ensure success through clear sponsorship and responsibility
  • Develop skills in creating and managing the model
  • Conclusion

Appendix: Maturity Assessment Tool

Further Reading

  • Gartner Executive Programs reports
  • Core research
  • Books
  • Articles

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