Gartner Research

Research Index of Gartner's Best Practice Outsourcing Contract Toolkits

Published: 19 December 2012

ID: G00238864

Analyst(s): William Maurer , David Ackerman


Building an outsourcing contract that contains best-practice terms and conditions is a daunting task. Gartner reviewed over 500 contracts and completed Toolkits for all relevant contract terms and conditions. Contract managers should use this research when developing their own outsourcing contracts.

Table Of Contents


  • Relevant Data
  • Contract Construct
  • Contract Terms and Conditions
  • Co-management Maxims
  • Relationship Intentions
  • Change Methods and Processes
  • Relationship Benefits
  • Relationship Management

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