Gartner Research

Agenda Overview for Infrastructure and Operations Leaders, 2013

Published: 03 January 2013

ID: G00245950

Analyst(s): Patricia Adams


Investing in IT maturity will transform the infrastructure and operations organization into a valued business partner that responds quickly to business needs. Gartner's 2013 research for I&O leaders will focus on managing people, processes, financial planning and I&O risk.

Table Of Contents


Key Issues

  • How should I&O leaders design project plans, build annual budgets and improve overall IT I&O?
  • How should I&O leaders evaluate emerging technologies and assess whether they will benefit the organization?
  • What are the best approaches for aligning IT I&O within the business strategy?
  • What best practices and strategies will help I&O leaders manage their technology infrastructures and vendor portfolios to deliver IT services?

Related Priorities

Recommended Reading

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