Gartner Research

The Business Context and Technology Enablers of Business Analytics

Published: 03 January 2013

ID: G00245589

Analyst(s): Jamie Popkin


The conventional notion of business analytics as a reporting and analytics platform is passé. Business today requires real-time decision making and forward-looking analytics. This guidance offers a road map for developing a full set of analytical capabilities as part of an enterprise infrastructure.

Table Of Contents

Summary of Findings

Guidance Context

  • Problem Statement
  • Guidance Applicability
  • Gartner Definitions
    • Business Context
    • Technology Enablers

The Gartner Approach

The Guidance Road Map

  • Prework
    • Learn Your Corporate Business Objectives and Their Applicability to Business Unit Goals
    • Review the Available Process Classification Frameworks to Identify Process-Specific Analytics Opportunities for Prioritization
    • Understand the Relationship Between Business Objectives, Business Processes, Business Decisions and Technical Requirements
    • Engage With BPM and Enterprise Information Management Teams to Ensure That Logical Process Models and Technical Architectures Are Aligned
    • Identify Required Data Sources and Understand Their Applicability for Analysis
  • The Business Context and Technology Enablers of Business Analytics Road Map
    • Business Issues and the Types of Decisions That Need to Be Made
    • Mobile Service Provider Case Study
  • Follow-Up
    • Ensure a Process for Continued Engagement With Business Process Owners to Enable Continuous Change Management
    • Use a Structured Approach for Creating a Business Analytics Initiative

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