Gartner Research

Agenda Overview for Government, 2013

Published: 03 January 2013

ID: G00246668

Analyst(s): Andrea Di Maio


Governments will be challenged by urgent and turbulent pressures to cut costs and sustain essential services. Government CIOs and IT leaders can benefit from Gartner's research agenda to use technology effectively to produce better work efficiency and effectiveness throughout the public sector.

Table Of Contents


  • A Challenging Period for Governments and Government IT Leaders
  • Smart Government: A Never-Ending Balancing Act

Key Issues

  • How should technology be used within and across organizations and the public to best deliver public value on an affordable and sustained basis?
  • How should government IT management practices evolve to help general managers and business users harness the nexus of information, social, mobile and cloud forces?
  • What IT capabilities, processes and organizational structures should government use to satisfy increasing demands for sustainable mission agility, affordability and effectiveness?
  • What skills, processes and cultural changes should government develop to succeed with IT-driven innovation in turbulent environments?
  • What practices and technologies should governments adopt to make IT modernization affordable under continuing budget pressures?
  • How should governments manage trade-offs between standardization and consolidation against responsiveness and agility?
  • How should governments evolve to reap the benefits of cloud computing while managing its risks?

Related Priorities

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