Gartner Research

Agenda Overview for Enterprise Communications Strategies, 2013

Published: 03 January 2013

ID: G00245500

Analyst(s): Bjarne Munch


Virtualization, mobility and the cloud are driving a convergence of enterprise communications technologies with other IT domains. Gartner's 2013 research will help IT leaders transform their practices and make effective investments in the face of these dramatic changes.

Table Of Contents


Key Issues

  • How should enterprises prepare for the increased use of external/third-party data center services?
  • How should enterprises structure, staff and maintain appropriate expertise in the enterprise communications team?
  • How will the evolution of the communications equipment vendor landscape and vendor support services affect enterprises' vendor selection?
  • What best practices should enterprises use for sourcing and governing communications services and providers?
  • What best practices should enterprises follow for planning, designing and running their enterprise communications networks?

Related Priorities

Recommended Reading

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