Gartner Research

Agenda Overview for IT Asset Management and Procurement, 2013

Published: 04 January 2013

ID: G00246389

Analyst(s): Alexa Bona


ITAM and procurement executives face disruptive forces in 2013: the Internet of Things, higher maintenance fees, software audits, cloud computing, mobile and app stores, virtualization, big data and "bring your own device" schemes. Our research will help you avoid an explosion in IT asset costs.

Table Of Contents


Key Issues

  • IT asset managers are struggling to understand the effect of new trends on existing IT costs and new investments to enable accurate budget forecasts and economically defensible sourcing decisions
  • IT asset managers are challenged to understand and mature ITAM roles, skills and responsibilities and the balance of internal/external expertise
  • Software asset managers are challenged to manage software audits to minimize internal and external cost, and compliance exposure
  • IT procurement is challenged to understand key trends impacting IT purchases, such as the cloud, consumerization and information, so that they can improve leverage and adapt negotiation strategies
  • IT procurement and sourcing professionals are struggling to understand which governance models work in an environment impacted by consumerization and the cloud to ensure IT is purchased effectively
  • IT procurement is challenged to negotiate an effective contract with entrenched suppliers where there is high dependency and lock-in, to better align the contracts with IT and business goals
  • IT procurement professionals struggle to understand how to leverage relationships with software resellers to take advantage of capabilities beyond volume license program administration

Related Priorities

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