Gartner Research

Agenda Overview for Communications Service Provider Operational and Business Infrastructure, 2013

Published: 07 January 2013

ID: G00239204

Analyst(s): Norbert Scholz


Our 2013 Communications Service Provider Operational and Business Infrastructure agenda will provide advice on best practices, technologies, architectures, applications, markets and competitors, to help CSPs, technology vendors and investors make informed decisions as market dynamics change.

Table Of Contents


  • CSP-OBI Is the Platform for the Nexus of Forces

Key Issues

  • How are markets, market size and market share evolving in telecom operations management?
  • How should CSPs transform their TOMSs to deliver service excellence?
  • What TOMS technologies and architectures will best serve the communications industry?
  • Which technology providers and products will best meet CSPs' needs for TOMSs?

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