Gartner Research

Agenda Overview for IT Services Sourcing, 2013

Published: 07 January 2013

ID: G00246183

Analyst(s): Frank Ridder

Summary

In 2013, IT sourcing strategies will need to deal with economic uncertainty, industrialization and other disruptors. This research helps CIOs and sourcing professionals reconsider their IT sourcing options and best integrate cloud alternatives with traditional outsourcing models.

Table Of Contents

Analysis

Key Issues

  • IT Services Sourcing Strategy and Management: What are best practices and tools for developing your sourcing strategy and management framework?
  • IT Services Sourcing Strategy and Management: What are the inputs, outcomes and deliverables of a services sourcing strategy?
  • IT Services Sourcing Strategy and Management: What are the best practices regarding the discipline of services sourcing management?
  • IT Services Sourcing Strategy and Management: What is the impact of new offerings and trends on services sourcing strategies and sourcing management frameworks?
  • IT Service Provider Selections and Contracting: What are the best practices for evaluating, selecting and contracting IT service providers?
  • IT Service Provider Selections and Contracting: What is the impact of new offerings and trends when evaluating, selecting and contracting service providers?
  • IT Service Provider Selections and Contracting: What are tools or techniques for evaluating and selecting service providers?
  • IT Service Provider Selections and Contracting: What key components, terms and conditions are required in a services contract?

Related Priorities

Recommended Reading

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