Gartner Research

Forecast Analysis: Telecom Operations Management Systems (BSS, OSS and SDP), Worldwide, 2009-2016, 4Q12 Update

Published: 08 January 2013

ID: G00239162

Analyst(s): Norbert Scholz, Kamlesh Bhatia, Martina Kurth

Summary

This document examines changes in market conditions and their correlation with forecast assumptions as an update to our 3Q12 forecast of the global market for business support systems, operations support systems and service delivery platforms from 2009 to 2016.

Table Of Contents

Assumptions

Analysis

  • Comments on Updated Analysis
    • Continuing Market-Influencing Factors
  • Outlook

Market Model

  • Forecast Components
    • Solutions Forecast
    • CSP-Type Forecast
    • Delivery Options Forecast
    • External Spending
    • Internal Spending
  • Influencing Factors
    • Political and Regulatory Conditions
    • Competition
    • Mergers and Acquisitions (M&As)
    • CSP Back-Office Streamlining
    • Cost Management
    • Financial and Investment Conditions
    • Suppliers
  • End-User-Related Factors
    • Social Conditions and Customer Preferences
    • Customer Management
    • Prepaid and Postpaid
    • Macroeconomic Conditions
  • Connections

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