Gartner Research

Organizing for Master Data Management: People and Processes

Published: 09 January 2013

ID: G00228916

Analyst(s): Lyn Robison


Master data management (MDM) is a technology-enabled business discipline. The business discipline portion of MDM involves particular roles and tasks. This guidance provides technical professionals with a step-by-step approach for helping the enterprise institute the roles that MDM requires.

Table Of Contents

Guidance Context

  • Problem Statement
  • Guidance Applicability
  • Related Guidance

The Gartner Approach

The Guidance Framework

  • Prework
    • The Justification and Business Case for MDM
    • Vision and Strategy
    • Data Governance
    • A Business Case for the First MDM Domain
  • Step 1: Appoint the MDM Core Team
  • Step 2: Build the Business Case for MDM Domains
  • Step 3: Assign Data Stewards and Design Their Processes
  • Step 4: Perform the Initial Cleanup of the Master Data
  • Step 5: Implement the MDM Infrastructure
  • Step 6: Implement Ongoing MDM Processes
  • Step 7: Measure and Report
  • Summary
  • Follow-Up

Risks and Pitfalls

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