Gartner Research

Forecast Analysis: IT Outsourcing, Worldwide, 2010-2016, 4Q12 Update

Published: 11 January 2013

ID: G00227377

Analyst(s): Gianluca Tramacere , Douglas Toombs , Dean Blackmore , Arup Roy , Misako Sawai , Fred Ng , Bryan Britz , Allie Young , Christine Tenneson , Warren Bell

Summary

Global spending for IT outsourcing services will be $273.6 billion in 2012, growth of 2.4%. The addition of new forecast segments, hosting and co-location, provides greater details to the forecast.

Table Of Contents

Assumptions

  • Overview
  • Evolving ITO Business/Delivery Models
  • Economic, Political and Labor Data/Conditions/Policies
  • CIO and CFO IT Budgets
  • Service Provider Financial Performance and Guidance
  • ITO Contract Signings, Patterns and Life Span
  • Buyers' Demand for Efficiency/Cost, Enhancement and Transformation
  • User IT Services Spending/Purchasing Trends

Analysis

  • Key Changes in the 4Q12 ITO Forecast
  • ITO Services Worldwide
    • ITO by Segment
    • ITO by Region
  • ITO Performance by Region
    • Asia/Pacific
    • Europe, the Middle East and Africa
    • Latin America
    • North America

Market Model

  • ITO Market Model Overview
  • Forecast Components
    • ITO Segment Analysis
    • IT Services Historic Market Size and Segmentation
    • Service Provider Financial Landscape
    • User IT Services Spending/Purchasing Trends
    • CIO and CFO IT Budget
    • Economic, Political, and Labor Data/Conditions/Policies
    • ITO Contract Signings, Patterns and Life Span
    • Evolving ITO Business/Delivery Models
    • Buyer Demand for Efficiency/Cost, Enhancement and Transformation
  • Connections
    • Economic, Political and Labor Data/Conditions/Policies > Service Provider Financial Performance
    • Economic, Political, and Labor Data/Conditions/Policies > CIO and CFO IT Budget > User IT Services Spending/Purchasing Trends
    • CIO and CFO IT Budget Data > ITO Contract Signings, Patterns and Life Span > User IT Services Spending/Purchasing Trends
    • Economic, Political, and Labor Data/Conditions/Policies > Buyer Demand for Efficiency/Cost, Enhancement and Transformation > Evolving ITO Business/Delivery Models

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