Gartner Research

Solution Path: Improving Organizational Effectiveness With Social Software

Published: 11 January 2013

ID: G00239807

Analyst(s): Larry Cannell

Summary

This document defines a solution path that helps IT organizations deploy social software with the goal to improve organizational effectiveness across an enterprise.

Table Of Contents

The Problem Statement

Solution Path Diagram

What You Need to Know

Solution Path

  • The Impact of Culture on the Success of Social Software
  • Enterprise Social Software Strategy
    • Establish Social Software Leadership
    • Partner With Line-of-Business Organizations on Their Implementations
    • Govern Enterprise Use of Social Software
  • Implementation
    • Define or Adjust Requirements
    • Select, Deploy or Update a Solution
    • Assess Effectiveness

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