Gartner Research

The CIO of Harris County, Texas, Repositions IT to Become Strategic, Improving Talent Management

Published: 15 January 2013

ID: G00247922

Analyst(s): Diane Berry, Lily Mok


The CIO and the IT leadership team repositioned IT to play a more strategic role in the county, which enabled the organization to attract and retain good talent. This case profile shows senior IT leaders successful, well-integrated workforce management initiatives.

Table Of Contents


  • Repositioning IT to Become Strategic Improves Talent Attraction and Retention
  • Fostering Collaborative Working Throughout the County to Effectively Leverage ITC Services
  • Mobilizing Workforce Mobility Through a Formal Mentoring Program
  • Revitalizing Reward Programs to Building a Pay-for-Performance Culture
  • Next Steps

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