Gartner Research

Rayonier Drives Successful IT Reorganization Through Effective Change Management and Communications

Published: 15 January 2013

ID: G00247926

Analyst(s): Diane Berry, Lily Mok


Rayonier embarked on a journey in 2007 to centralize and streamline IT operations. Senior IT leaders can learn from its CIO's multipronged strategy and approaches, which significantly boosted the employee engagement score from less than 50% in 2006 to 94% in 2011.

Table Of Contents


  • Restructuring for Success
  • Driving Success Through Effective Change Management and Communications
  • Putting People in New Roles
  • Reaping the Benefits of Restructuring

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