Gartner Research

Outsourcing Trends, 2013: Balance Business Goals With Cost Focus in Outsourcing Contracting Practices

Published: 16 January 2013

ID: G00239105

Analyst(s): Dean Blackmore, Allie Young

Summary

This research is part of the Gartner on Outsourcing, 2013 series of documents. IT sourcing executives can use this research to understand the changes in current trends and practices in outsourcing contracts and how to evaluate the best options for outsourcing contracting in today's market.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Despite an overall decline in "mega" outsourcing deals (more than $1 billion in total contract value [TCV]) and an increased adoption of multivendor selective sourcing strategies, very large multiyear, single-provider outsourcing contracts continue to be signed
  • Utility and cloud models in outsourcing contracts are becoming more commonplace, requiring new expertise in pay-for-use or outcome-based pricing
  • In many contracts that prioritize IT cost takeout without appropriate focus on innovation or outcomes, business needs and IT objectives are misaligned
  • Key Challenges and Trends in 2012
    • A Retrospective View of 2012 — Outsourcing Contract Trends
  • Outlook for 2013
    • Contracting Trends and Expectations

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.