Published: 17 January 2013
Analyst(s): Michael J. Leckie, Elizabeth Holden, Marc Andonian
Gartner Executive Programs held a series of CIO personal-effectiveness workshops at Orlando Symposium/ITxpo. One of them introduced concepts behind a neuroscience-based model of collaboration called “SCARF,” originated by David Rock (see Additional Insights below). CIOs learned about the importance of understanding and influencing an individual’s feelings of status, certainty, autonomy, relatedness and fairness in developing interpersonal relationships and effective collaboration strategies. Through a series of exercises, they developed ideas on how to improve their influence in each of these areas, and gained a better understanding of how the ideas could be used to improve their personal and professional effectiveness.
©2020 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.