Gartner Research

The Implications of Software as a Service for the IT Professional

Published: 21 January 2013

ID: G00238163

Analyst(s): Jack Santos


We address the implications that the growth of SaaS within enterprises has on the IT professional's career, and discuss what actions practitioners should take to analyze, critique and support SaaS initiatives.

Table Of Contents



  • SaaS and Its Role in the Software Portfolio
  • Evaluating SaaS: Google Apps as an Example
    • Deciding on SaaS Email: Making the Business Case
    • Deciding on SaaS Email: Functional Comparisons Are a Work in Progress
  • SaaS: Consumer Push Meets Enterprise Need
    • System Integration, Architecture and Strategy
  • SaaS Implications for IT Practitioners
    • Recognizing the Differences Between SaaS and Outsourcing
    • SaaS Scenarios for IT Practitioners
  • Recommendations
    • Think Contextually


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