Gartner Research

Combined Pressures on Insurance CIOs Driving Transition in 2013

Published: 21 January 2013

ID: G00246582

Analyst(s): Kimberly Harris-Ferrante


Insurance CIOs are facing increased demands from the business, staffing limitations, high legacy costs and the demand to innovate. They need to take an aggressive approach to transition the IT department and effectively reposition IT in a way that can deliver enhanced business value.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Business is demanding more from IT, increasing the visibility of insurance CIOs in contributing to business performance
  • Skill sets in the IT department will change as legacy environments are reduced and new technologies/methodologies are required
  • Continued reliance on legacy systems, and the high cost of "running the business," means CIOs will have limited funding for innovation and emerging technologies

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