Gartner Research

Field Research Summary: Public Cloud Adoption

Published: 21 January 2013

ID: G00245969

Analyst(s): Drue Reeves , Kyle Hilgendorf


In 2012, Gartner field research revealed that customers adopting public cloud services struggled with both internal and external barriers. Although these barriers are formidable, Gartner analysis found many best practices that customers can use to overcome them.

Table Of Contents

Summary of Findings

Research Findings

  • Getting Started
    • Drivers
    • Use Cases
  • Strategy and Preparation
    • Strategy
    • Provider Evaluation and Selection
    • Provider Management
  • Lessons
    • Issues With Providers
    • Customer Internal Issues
    • Changes Required to Adopt Cloud
  • Assess Where You Are on the Cloud Adoption Life Cycle
  • Devise a Cloud Adoption Strategy Based on a Decision-Making Framework
  • Build a Hybrid IT Organization
  • Start Small, Ease in, and Embrace Issues
  • Continuously Monitor Cloud Providers, and Devise an Improvement Plan

Methodology and Demographics

Recommended Reading

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