Gartner Research

Top Actions for Healthcare Delivery Organization CIOs, 2013: Formalize Your Telemedicine Strategy

Published: 23 January 2013

ID: G00245664

Analyst(s): Zafar Chaudry, M.D.


Telemedicine, the delivery of healthcare services when the clinician and patient are in separate locations, can deliver significant benefits in quality of care, efficiency and cost savings. Healthcare provider CIOs need to be in the strategic planning phase of this important and emerging area.

Table Of Contents
  • Key Challenges



  • Develop and Support a Clinically Led Multidisciplinary Group Tasked With Developing a Strategic Plan for Telemedicine That Integrates Strategic Drivers, and Clinical and Business Objectives
  • Engage Legal/Risk Management and Any Appropriate Third Parties (Including Governmental and Private Healthcare Payers) to Evaluate Legal Liability, Licensing, Accreditation and Reimbursement Issues (as Well as Clinician Incentives) Affecting the HDO
  • Determine Your HDO's Most Appropriate Telemedicine Applications, and Test the Technology With a Single Pilot Implementation During the Strategy Phase to Test Your Formalized Objectives

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