Gartner Research

The U.K.'s Houses of Parliament go digital by default

Published: 24 January 2013

ID: G00249478

Analyst(s): Dave Aron , Mark McDonald


In the Houses of Parliament of the U.K., the IT strategy is to develop in-house skills for core business operations, outsource to the cloud for commodity business services, and support mobility and BYOD. This is in line with a broader government initiative to make services “digital by default” for greater accessibility and increased cost savings.

Table Of Contents

Case study

  • Keeping the core business in-house
  • Using cloud sourcing to save on costs and improve service and support
  • Making IT a trusted business partner

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