Gartner Research

Alpha Natural Resources uses business intelligence to redefine IT's role in the coal industry

Published: 24 January 2013

ID: G00249473

Analyst(s): Dave Aron , Mark McDonald


Alpha Natural Resources is using business intelligence (BI) to improve enterprise performance, maintenance and safety. This has required changes at technical, process, management and organizational levels.

Table Of Contents

Case study

  • Establishing IT’s presence
  • Greenfielding BI
  • “Running Right” by using BI in safety
  • Making real business impact with BI

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