Gartner Research

Field Research Summary: Mobile Application Development

Published: 24 January 2013

ID: G00237707

Analyst(s): Danny Brian , Kirk Knoernschild


In 2012, Gartner conducted a field research project examining mobile application development initiatives within 15 organizations. In this field research summary, we present key findings and provide practical advice to IT organizations about mobile application development.

Table Of Contents

Summary of Findings

Research Findings

  • The Executive Summary
  • Key Findings
  • Crosscutting Concerns
    • Android Fragmentation
    • App Store Approval
    • Enterprise Developer Agreements
    • Consumers and Employees
    • The User Experience
    • Losing (Some) Control
    • New Opportunities to Do Things "Right"
  • Strategy and Governance
    • Operating Without a Plan
    • IT's Second Chance
    • Cross-Functional Strategy Teams
  • Development and Delivery
    • Adopting Agile
    • Testing Complexity Squared
    • RESTful Service Orientation
    • Distribution Challenges
  • Platforms and Frameworks
    • A Tale of Two Platforms
    • Betting on HTML5
    • A Framework Dilemma
    • The Application Residency Decision
  • Management and Security
    • Relying on MDM
    • Dealing With Data
  • Execute While You Strategize
  • Develop a Decision-Making Framework
  • Embrace the Metaplatform
  • Adopt Augmenting Frameworks and Avoid Competing Frameworks
  • Leverage HTML5 in Conjunction With Native Technologies
  • Don't Neglect Proven Development Practices
  • Foster a Renaissance IT Environment

Methodology and Demographics

  • What Is Contextual Research?
  • The Gartner Field Research Process
  • Participant Demographics

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