Gartner Research

Top Actions for Healthcare Delivery Organization CIOs, 2013: Be Aggressive About Implementing Patient-Facing IT

Published: 31 January 2013

ID: G00248572

Analyst(s): Thomas J. Handler, M.D.


Substantive improvements in clinical quality, along with lower costs, can be accomplished if patients are involved in the process. Healthcare provider CIOs need to carve out time and resources for patient-facing IT.

Table Of Contents
  • Impact


Impact and Recommendations

  • Healthcare delivery organizations that implement or improve their patient-facing IT will deliver better clinical quality for lower costs, and have a competitive edge over organizations that don't
    • Getting There

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