Gartner Research

Top 10 Technology Trends, 2013: Cloud Computing and Hybrid IT Drive Future IT Models

Published: 06 February 2013

ID: G00237716

Analyst(s): Thomas Bittman , Donna Scott , Joe Skorupa , David Cearley


Cloud computing continues to evolve, with new technologies emerging to support the dynamic creation of cloud services. IT departments in large enterprises should play the role of IT as a service broker, and train staffs to manage cloud provider relationships.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • The need to deal with hybrid environments gives rise to hybrid IT process models and the positioning of ITaaSB
  • As the use of multiple cloud services increases, enterprises should look to CSBs to facilitate consumption as part of an overall hybrid IT strategy
  • As cloud computing matures, IT departments must establish a more strategic approach to IT operations and service management
  • Dynamic infrastructure requirements make SDN a critical component of private cloud development and external service consumption

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