Gartner Research

Citrix ICA/HDX Protocol and User Experience: In-Depth Assessment

Published: 15 February 2013

ID: G00245701

Analyst(s): Gunnar Berger


Due to greater user mobility and efficiency needs, interest in SHVD (VDI) and SBC has increased. Protocol features and performance are differentiators among competing products and often influence product selection. Gartner reviews Citrix's ICA/HDX protocol, which is used in XenApp and XenDesktop.

Table Of Contents

Summary of Findings


  • Protocol Features
    • Basic Protocol Features
    • Networking Features
  • User Experience Enhancement Features
    • Client Redirection
    • USB Redirection
    • Device Redirection
    • Intelligent Device Redirection
    • UC
    • Other Features
  • 3D Experience Features
    • Graphics Rendering
  • WAN Optimization Features
    • WAN-Optimized Compression
    • WAN-Optimized Deduplication
    • WAN-Optimized Cache
    • WAN-Optimized Quality of Service Prioritizations
    • TCP Optimization
  • Strengths
  • Weaknesses

The Details

  • TCP Versus UDP

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