Gartner Research

What IT Leaders Need to Know About Cloud Services Integration: Proactively Address the Challenge

Published: 19 February 2013

ID: G00247426

Analyst(s): Ben Huang, Massimo Pezzini


Because of the growing adoption of cloud services, integration managers face new organizational, technical and skills issues. Tackling these challenges systematically by incrementally expanding established integration capabilities is key to ensuring the success of cloud adoption strategies.

Table Of Contents
  • Impacts
  • Recommendations


Impacts and Recommendations

  • Because of increased cloud adoption, integration managers must systematically address the challenge of integrating any combination of in-the-cloud and on-premises applications and services
  • CSI requires new skill sets and technologies, so integration managers must extend their integration teams' capabilities, governance policies and methodologies
  • To support CSI across different cloud projects, large organizations' integration managers will adopt hybrid mixes of traditional on-premises middleware, iPaaS and outsourcing, which will make governance more complex

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