Gartner Research

Top Actions for Healthcare Delivery Organization CIOs, 2013: Support Provider-Led Care Management

Published: 19 February 2013

ID: G00248027

Analyst(s): Wes Rishel


Provider-led care management offers fundamental improvement in the quality and efficiency of care. CIOs must recognize that their institutions' understanding of the requirements is as preliminary as vendors' offerings.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • HDO CIOs and clinical leaders are learning that the full requirements for care management far exceed their preconceptions, requiring fundamental rethinking of architecture and single-vendor purchasing approaches
  • HDOs that expect to engage in accountable care or other value-based payment arrangements are discovering they currently have only immature solutions for care management

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