Gartner Research

Enterprise Solutions for Security Monitoring and Control of Public Social Media

Published: 19 February 2013

ID: G00247833

Analyst(s): Mario de Boer


Public social media is used by enterprises and individuals within the enterprise. Security professionals must assess security and compliance risks and understand the strengths and weaknesses of monitoring and control alternatives.

Table Of Contents

Summary of Findings


  • Drivers for Social Media
    • Security Professional's Role
  • Risks of Public Social Media
    • Inappropriate Sharing and Oversharing
    • Noncompliance
    • Hacking
    • Trust Abuse
    • Malware
  • Dealing With Public Social Media Risks: Objectives and Controls
    • Control Objectives for Limiting Inappropriate Sharing and Oversharing
    • Control Objectives for Compliance
    • Control Objectives for Limiting the Risk of Hacking
    • Control Objectives for Limiting Trust Abuse
    • Control Objectives for Limiting Malware Risk
  • Opportunities for Social Media Use by Security Professionals
  • Strengths
  • Weaknesses
  • Gartner Definitions
  • Understand That Every Enterprise Is Impacted by Social Media, and Assess Corporate Use Cases, External Requirements and Risks
  • Collaborate on Risk Assessments and Mitigation
  • Manage Social Media Risks by Implementing Relevant Controls
  • Select Security Solutions Tactically
  • Explore Public Social Media for the Security Professional's Benefit

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