Gartner Research

Top Insurers' IT Plans and Investments for 2H12 Focused on Mobile Applications and Digitalization

Published: 25 February 2013

ID: G00247623

Analyst(s): Juergen Weiss


The world's largest insurers focused their efforts on digitalization in the second half of 2012. Mobile applications and e-services for customers and intermediaries dominated their publicly announced IT initiatives. Initiatives fell slightly overall, compared with 1H12.

Table Of Contents


  • Structure and Distribution of IT Initiatives in 2H12
  • Investments in Digitalization and Product Innovation
  • IT Initiatives of the World's Largest Insurers During 2H12
    • AXA (headquarters France — $891 billion total nonbanking assets in 2011)
    • Allianz (Germany — $805 billion)
    • MetLife (U.S. — $799 billion)
    • Prudential Financial (U.S. — $624 billion)
    • American International Group (U.S. — $555 billion)
    • Generali (Italy — $547 billion)
    • Legal & General Group (U.K. — $504 billion)
    • Aviva (U.K. — $482 billion)
    • Manulife Financial (Canada — $453 billion)
    • Aegon (Netherlands — $447 billion)
    • ING (Netherlands — $434 billion)
    • Berkshire Hathaway (U.S. — $392 billion)
    • Zurich Insurance Group (Switzerland — $385 billion)
    • Munich Reinsurance (Germany — $320 billion)
  • Other Insurers

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