Gartner Research

Artificial Intelligence Finally Delivers Real Value for Business Applications

Published: 25 February 2013

ID: G00247237

Analyst(s): Jackie Fenn


Machine learning is creating breakthrough performance in traditional artificial intelligence challenges, such as sensing, pattern matching and reasoning. CIOs and business leaders should seek out new opportunities for automation, decision support and human-computer task collaboration.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Breakthrough performance in machine learning applications will allow CIOs and business leaders to address previously intractable challenges in automation, decision support and client engagement
  • Natural language understanding, image recognition and correlation detection will provide CIOs with an opportunity to drive transformational innovation in their organizations' products, services and processes
  • The opportunity to redesign tasks and processes based on new machine learning capabilities will lead CIOs and business leaders to rethink the relative roles of humans and computers in business activities

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