Gartner Research

How to Use IT Financial Management to Validate I&O's Relevance to Business

Published: 28 February 2013

ID: G00248459

Analyst(s): Laurie Wurster , Tapati Bandopadhyay, Robert Naegle


To remain relevant in the face of numerous IT sourcing options, infrastructure and operations leaders must proactively engage in IT financial management initiatives to demonstrate their business value.

Table Of Contents
  • Key Challenges



  • I&O Organizations Must Embrace and Help Elevate the ITFM Mandate Generally
  • Understand and Capture All IT Costs
  • Implement Task-Based Allocation With Business-Specific Views
  • Establish I&O Services and Applicable Pricing Models
  • Map IT Services to Business Value
  • Bottom Line

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