Gartner Research

IT Financial Management Implementation Model Defines I&O Core Competencies

Published: 28 February 2013

ID: G00247847

Analyst(s): Robert Naegle, Tapati Bandopadhyay


Infrastructure and operations leaders must understand how and where to contribute to IT financial management initiatives. Without this knowledge, they risk becoming roadblocks to providing business-valued services.

Table Of Contents
  • Key Challenges



  • Embrace the Four Phases to I&O Implementation of ITFM
    • Phase 1: Cost Capture and Control
    • Phase 2: Cost Allocation by IT Task
    • Phase 3: Define IT Services
    • Phase 4: Deliver Ingredient Value to Business Services
  • Implementing ITFM in I&O
  • Bottom Line

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