Gartner Research

How to Identify the Best Reference Customers for Your ERP/Business Application Initiative

Published: 28 February 2013

ID: G00248091

Analyst(s): Christian Hestermann


Reference customers provide valuable insight into the capabilities of business applications and help to mitigate risks, but selecting the right ones can be a challenge. Application managers need to know where to find candidates and how to choose between them.

Table Of Contents
  • Key Challenges



  • Where to Find References
  • How to Select the Right References
  • Whom to Talk To
  • Conclusion

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