Gartner Research

Partnerships Rebuild Trust Between the Business and IT at MeadWestvaco

Published: 01 March 2013

ID: G00250127

Analyst(s): Jeffrey Cole, Tina Nunno , Andy Rowsell-Jones


Re-establishing trust is not easy, especially when business units opt to go around IT. CIO Jason Chapman talks about building partnerships to re-establish trust and elevate IT's game.

Table Of Contents


  • Rebuild Trust Between the Business and IT
  • Be Present to Build a Personal Relationship
  • Strengthen the Relationship With Collaboration
  • Organize for Partnerships
  • Recognize Success

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