Gartner Research

Software Development for Banking Apps Needs a Diet

Published: 01 March 2013

ID: G00247543

Analyst(s): Brian Prentice , Kristin Moyer


Users are changing their habits and needs as they become more familiar with apps. New governance models and software development practices are needed for banking CIOs and business leaders to keep pace with evolving user requirements.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Users are changing their habits and needs as they become more familiar with apps, which requires CIOs to take a new approach to software development
  • Deficiencies in banking apps, such as lack of user context and overly broad functionality, have resulted in business leaders and CIOs spending $1 billion on apps without a return on investment (ROI)

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.