Published: 06 March 2013
Analyst(s): Hai Swinehart, Joanne M. Correia, Laurie Wurster, Yanna Dharmasthira
Twenty-five percent of global organizations reveal CRM as their top spending priority for the next two years, while interest continues to grow in cloud services and mobile. This and other insight will help providers understand how organizations prioritize application software budgets through 2014.
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