Gartner Research

Sage's Sale of ACT and SalesLogix Will Impact CRM Deployment Decisions

Published: 11 March 2013

ID: G00250414

Analyst(s): Robert P. Desisto

Summary

Sage has announced it will sell its ACT and SalesLogix products to Swiftpage, and will focus exclusively on Sage CRM. This decision will help bring clarity to CRM application managers making deployment decisions about Sage CRM offerings.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Sage's sale of SalesLogix to Swiftpage will cause CRM application managers considering SalesLogix to reassess their current CRM evaluation process, mainly due to lower vendor viability and uncertainty over external service partner support
  • The SalesLogix sale will cause CRM application managers responsible for current SalesLogix deployments to reconsider whether to upgrade to SalesLogix v.8.0 or seek alternatives
  • By selling ACT and SalesLogix, Sage will be able to improve its focus on the CRM market, eliminating the confusion CRM application managers used to have regarding multiple CRM products from Sage

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