Gartner Research

Six Questions to Drive Records Management in Your Social Initiatives

Published: 13 March 2013

ID: G00231192

Analyst(s): Hanns Koehler-Kruener , Gavin Tay


Records management for social content continues to confound organizations. This analysis will guide IT leaders and records managers through the factors to consider when establishing a records management process for social content.

Table Of Contents
  • Key Challenges



  • Where Are We Creating Content?
  • Does it Meet our Definition (and Anyone Else's) of a Record?
  • What is Its Likely Retention Schedule?
  • What Are the Links to Other Content and Are They Relevant?
  • Will the Records Stay in Place or be Moved to a Records Repository?
  • Which Solution Will Capture the Information Accurately and Reliably?

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