Gartner Research

Bust the Myth of the Overarching BPM Methodology and Leverage a Toolbox Approach to Bridge the Gap

Published: 18 March 2013

ID: G00246927

Analyst(s): Samantha Searle , John Dixon

Summary

Business process improvement methodologies are not one size fits all and drive different business outcomes. The business process director should blend methodologies to meet business objectives and significantly improve the chances of driving desired business outcomes in BPM projects.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Don't Assume BPM Methodologies Are One Size Fits All; Develop the Best Fit for Your Needs
  • Identify Which BPM Methodologies Are Available and Appropriate to Your Business Goals
  • Don't Obsess Over Method Selection; Focus on How to Combine Methods to Deliver Business Outcomes
  • Own and Promote Use of the BPM Methodology Toolbox to Avoid Disuse
  • Summary

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