Gartner Research

Five Things IM Technology Providers Must Do to Stay Relevant In the Modern Information Infrastructure

Published: 18 March 2013

ID: G00248020

Analyst(s): Ted Friedman , Colleen Graham


Information management leaders are changing their outlook on the information infrastructure and the way they assess IM vendors. Vendors providing IM-related technology need to adapt in five key ways to stay relevant and deliver value to customers.

Table Of Contents
  • Key Challenges



  • Know Where You Fit In
  • Admit You Don't Have It All (and Customers Don't Want It All)
  • Interoperate With Yourself
  • Interoperate With Others
  • Demonstrate a Holistic View of EIM

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